WhatsApp Business Suite · On-Premises

Your WhatsApp. Your Servers.Your Business Engine.

BizWa handles every customer conversation. IntelliReport delivers management intelligence. Both installed on your own infrastructure. No cloud. No SaaS fees. No data leaving your building.

Already live · 4,500+ outlets · 40,000 conversations daily · 70% AI resolution

4,500+

Outlets Live Today

40,000+

Daily Conversations

70%

Queries Resolved by AI

0

Cloud API Calls

Why BizWa

Three problems. One platform. All resolved.

Every business using WhatsApp informally faces the same gaps. BizWa was built to close each one — installed on your own servers.

Your team manages WhatsApp from personal numbers. No tracking. No handover. No audit trail.

The problem

One WhatsApp Business number. Multi-agent inbox. Every conversation assigned, resolved, and logged.

Response time: >4 hours → <2 minutes

Your support team spends most of the day answering the same questions, over and over.

The problem

AI chatbot resolves 70% of queries automatically, 24/7 — escalates to agents only when real judgement is needed.

70% query deflection · Agent productivity +40%

Management sees last week's numbers in a spreadsheet someone compiled yesterday.

The problem

IntelliReport pushes live KPIs to management WhatsApp at a fixed time daily. Ask anything in Tamil, Hindi, or English — answered by on-premises AI.

Live KPIs before 9 AM · No dashboard login needed

The Platform

Two engines. One on-premises platform.

BizWa handles everything your customers send in. IntelliReport delivers everything your management needs to know. Installed on your infrastructure — the data never moves.

BizWa

Customer-Facing · WhatsApp CRM & Automation

Multi-Agent WhatsApp Inbox

Your whole team shares one WhatsApp Business number. Conversations are routed, assigned, tracked, and handed over — with full audit trail.

AI Chatbot — 24/7 Resolution

Resolves up to 70% of queries automatically. Handles FAQs, order status, lead qualification, and appointment booking without human intervention.

Approval Workflows

PO sign-offs, leave requests, credit approvals — triggered via WhatsApp with one-tap accept/reject. Core systems updated automatically.

CRM-Driven Campaigns

Segmented broadcasts using purchase history and CRM data. Personalised, timed, with opt-out management. 3–5× better ROI than manual sends.

Also includes: Lead Capture · CRM Integration · Support Ticketing · Real-Time Analytics Dashboard

IntelliReport

Management-Facing · WhatsApp BI & Intelligence

Scheduled KPI Reports

Daily metrics — sales, collections, stock, field performance — pushed to management WhatsApp at a set time every morning.

Voice & Text Data Queries

"What was yesterday's Coimbatore revenue?" Answered in Tamil, Hindi, or English via voice or text. On-premises language model. Zero cloud.

BI Charts on WhatsApp

Trend graphs, comparison charts, and KPI summaries delivered as WhatsApp images — no dashboard to open, no login required.

On-Premises Language Model

The AI runs on quantised models on your own server. No OpenAI API. No external data processing. DPDP compliant by architecture.

Also includes: Excel Upload & NL Queries · Data Charts on WhatsApp · Multi-user Access

One installation. Your own server. Customer conversations, management intelligence, and AI models — all on your infrastructure. DPDP Act compliant by architecture.

Live Demo

See how BizWa routes every conversation.

Five WhatsApp numbers. One routing brain. Click a scenario below — watch how messages move between customers, numbers, executives, and your management dashboard in real time.

This is a live simulation — representative of a real BizWa multi-number deployment.

Industries

Built for businesses that run on relationships.

Every industry has a different WhatsApp problem. BizWa solves all of them — on your servers, in your language.

Retail & E-Commerce

Hundreds of daily order queries overwhelming support

70% auto-resolved · 24/7 coverage · 3× campaign engagement

Manufacturing & B2B

PO approvals taking days; distributors calling for stock updates

PO cycle cut 60–80% · Distributor self-serve via WhatsApp

Healthcare

Appointment no-shows; admin overwhelmed with manual reminders

30–40% fewer no-shows · Staff freed for clinical work

Banking & Finance

Loan application drop-offs; approvals stuck in email threads

+25% loan completion · Approvals: 48 hrs → 30 min

Logistics

Inbound call explosion for shipment tracking queries

50% fewer inbound calls · Digital delivery audit trail

Education & EdTech

Admissions enquiries too high to follow up in time

3× enquiries handled · Parent engagement dramatically up

Business Impact

Measurable returns from day one.

Typical results for a mid-sized business within the first 90 days. ROI achieved before the end of the first quarter.

MetricWithout BizWaWith BizWa
Lead Response Time> 4 hours< 2 minutes
Support Resolved by AI0%Up to 70%
Agent ProductivityBaseline+40%
Lead Conversion RateIndustry average+25–35%
Customer SatisfactionModerateAvg 4.5 / 5
Campaign ROILow3–5× higher
PO Approval Cycle2–3 days< 30 minutes

A mid-sized business with 5 agents typically saves 120+ agent-hours per month — equivalent to one full-time support hire.

Deployment

From sign-off to live conversations in 2 weeks.

No months-long enterprise rollout. No dependency on your IT team. We handle the full setup, training, and go-live.

01

Discovery Call

30-minute call to map your CRM, ERP, and helpdesk systems and identify your primary WhatsApp use case — support, sales, approvals, or campaigns.

02

On-Premises Setup

Our team installs the BizWa engine on your own infrastructure — on-premises server or your own cloud account. WhatsApp Business API goes on your number.

03

Live in 2 Weeks

Full onboarding, agent training, and go-live support included. Most clients are handling real conversations in 5–10 business days from kickoff.

All plans include: WhatsApp Business API setup · Dedicated onboarding specialist · Agent training · Technical support · 14-day pilot

Starter (up to 3 agents) · Growth (up to 10 agents) · Enterprise (unlimited) · Custom

Integrations

Connects to your existing stack.

BizWa doesn’t replace your CRM or ERP — it supercharges them. Every WhatsApp interaction flows directly into your existing systems.

CRM

  • Salesforce
  • Zoho CRM
  • HubSpot
  • Microsoft Dynamics
  • Custom CRM

ERP

  • SAP
  • Tally
  • Oracle
  • Custom ERP
  • Legacy Systems

Helpdesk

  • Freshdesk
  • Zendesk
  • Zoho Desk
  • Custom Ticketing

Others

  • Billing Systems
  • HRMS
  • SCADA
  • IoT Platforms
  • Custom APIs

DPDP Act 2023 Compliant

No third-party data processor. Personal and operational data processed locally on your infrastructure.

No Shadow IT

Business teams get the WhatsApp tools they want — within your security perimeter, on your approved systems.

Full Internal Audit Trail

Every conversation, approval, and query is logged internally. No external platform to subpoena separately.

4,500+ outlets can’t be wrong

Ready to transform your
WhatsApp into a business engine?

Book a 30-minute demo. We’ll show you a live BizWa deployment — real data, real conversations, running on someone else’s servers that look exactly like yours. No slides. No pitch deck. Just the working product.

Saravonix · No. 1 Akshaya Gardens, Gandhi Street, Vilankurichi, Coimbatore, Tamil Nadu 641035  ·  kb@saravonix.com ·  +91 98843 65599

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